Yesterday morning I made my second phone call to Baja Fresh Corporate. I asked them why it was so hard to get allergen information on their food. They would not give me any generals, only specifics. So here is what I got out of them for the second time. They claim that the only products containing eggs are the breaded fish and shrimp and the creamy sauces. But when it comes to peanuts, they are extremely vague. The answer they give is this: none of their products contain peanuts to their knowledge. HOWEVER, any or all of their products may be produced in a factory that contains peanuts so their products may contain peanuts. WOW!
I asked to speak to someone in upper management and was shot down (no surprise there). The customer service representative did tell me that several people have called recently and that upper management is considering doing “something” about the allergy situation. So here is what I suggest. If you are as disturbed as I am then call Baja Fresh and ask them to post the allergen info for their food. Here is their toll free customer service number: 1-877-225-2373 ext.1
Just so you know. We are not going back to Baja Fresh. Not until they post the allergen information.